Why juggle many apps when one 'suite' fits all!
Zoho CRM brings it all together.
Zoho CRM brings your sales, marketing, and customer support activities together, and streamline your process, policy, and people in one platform.
You are probably already juggling a bunch of apps, not to mention all the emails that fill your inbox, as well as remembering to contact a customer about a special offer. There's just not enough time in the day!
It's for start-ups, to large enterprises to increase sales, marketing, and customer support efforts. Maybe you're an engineering firm, creative agency, business consultancy, bookkeeper, construction company, tourism and experience operator or a non-profit?
Try Zoho on for size, with a free trial.
Streamline your business and enhance customer engagement with Zoho CRM
Zoho CRM is a cloud-based Customer Relationship Management (CRM) software that helps businesses manage sales, marketing, and customer service by centralising customer data, automating processes, and providing insights to build stronger customer relationships and grow revenue. It offers features like lead/deal management, sales pipeline tracking, marketing automation, AI assistance (Zia), and deep integrations with other Zoho apps and third-party tools, making it a customizable and cost-effective solution for businesses of all sizes.
We're a Zoho Partner, authorised to implement and support a range of Zoho apps and suites including Zoho One, CRM, FSM and CRM Plus.
But don't worry, we're here to help you work out what you need.
CRM is not out of reach for any sized business, you can start with a discovery session with us, plus a free trial.
Sales Automation
Manages leads, contacts, deals, and opportunities through customisable pipelines.
Marketing Automation
Automates campaigns and tracks customer engagement across channels.
Customer Service
Support tickets, interactions, and a unified view of customer history.
AI-Powered Insights
Features Zia, an AI assistant, for predictions, performance management, and workflow automation.
Customisation & Integration
Highly customisable to fit unique workflows and integrates with numerous other business apps.
Collaboration
Enables teams to work together with features like Teamspaces for seamless information sharing.
Key functions and benefits:
Lead Management – everything you need to know about your leads in order to convert them into happy, paying customers. You can assign leads based on a variety of parameters and identify which leads have the highest chance of moving down the pipeline and converting into sales.
Contact Management – helps you organise your business contacts in one place. You'll know when and why you contacted a customer most recently, the best time to reach them, any mentions you've received from social media interactions, and details about how best to reach customers through email and other forms of communication.
Deal Management – a complete picture of your current and future deals and help you identify what went wrong with unsuccessful ones. Segment deals based on their current stages in the pipeline to concentrate your efforts on the right.
Email management – your email client you use can be integrated with your customer relationship management tool to prioritise emails, analyse email responses, and ensure you perform thorough follow-ups with your recipients. You can also design and customize email templates to add a wow factor to your email communications.
Sales automation – spend more time selling and less time doing other administrative work. Replace current mundane tasks with intelligent workflows and macros. Leads will also flow through your pipeline more easily thanks to automatic lead assignment.
Reporting and analytics – from basic charts to advanced analytics, CRM systems offer businesses the necessary intelligence to process data from various sources and produce valuable insights to guide future decisions with data.
Marketing automation – built-in marketing automation and campaign management features, to generate new leads, execute targeted email marketing campaigns, compare ad spending to sales revenue, and ultimately get the maximum ROI on your marketing spend.
Customisation – custom functions, buttons, modules, fields, and layouts, or even build a CRM entirely from scratch with offerings unique to your business vertical.
MANUFACTURING & MORE
A jam-packed solution
Johnno's Tasmania is a popular manufacturer of a wide variety of high-quality sauces selling wholesale and to the public. Their products are proudly Tasmanian-made and made using original recipes.
The business came to us looking to modernise their business processes and required a system with strong manufacturing capability.
Integrations
Zoho supports integrations for almost every aspect of business.
Call us today 1300 247 427