Totally Tasmanian
Local support when you need it
Complete Information Solutions (CIS) is all about installing the right technology, software and business systems to help your business thrive. Having the right business systems and technology in place can help your business do magical things. We’ve got the keys to unlock unlimited potential… all you need to do is show us where to start.
About us
Our story
While working as a Business Systems Analyst, Director Kerry Johnson saw many businesses that were being sold the wrong types of systems and technology for their needs. Kerry started CIS to help these businesses take the power back. His solution was to offer tailored technology, solutions and business systems for each client. His aim was to provide plenty of support after installation to ensure less headaches for business owners.
What we do
Think of us as your “technological matchmakers”, helping you to find the perfect business systems and technology for your needs.
Top notch training and ongoing system support
If your technical expertise ends at “switch it off then switch it back on again”, don’t stress. We’re not going to simply install the systems and walk away. We’ll hook you up with the right training, tools and advice to help you master it, putting the power back in your hands. Or you can just leave it all up to us and breathe a sigh of relief.
Broad industry experience
We can help businesses across a broad range of industries, including manufacturing, warehousing and logistics, retail, hospitality, trades, finance and beyond. Big or small, we roll out the red carpet for every client.
Technology translators
The team at CIS will become your technical translators, putting all the jargon into simple terms. Because we don’t just want you to simply invest in these solutions… we want you to master them.
Finger on the pulse – efficiencies through innovation
Our team is obsessed with finding the latest and greatest innovations in business technology, meaning we’re ahead of the game when it comes to new product development and improvements. We do all the research so you don’t have to.
Something to fit every budget and requirement
If there’s an area of your business that is posing a challenge or needs strengthening, Complete Information Systems can help deliver a return on your investment. We tailor everything to make sure it’s customised specifically to your business needs.
Meet the team
Meet the team that make the complicated stuff feel easy.
Director
Kerry Johnson
Kerry manages the team, the business and aims to give clients the best experience and solutions possible.
He’s passionate about the environment, Tasmania and his grandchildren, (good) red wine, Italian shoes, festivals, Nick Cave and books about Nick Cave.
Kerry founded Total POS Solutions / Complete Information Solutions in May 2009.
Manager – IT & Managed Services
Henrique Mariano
Henrique has ventured from Brazil, via Sydney to call Hobart home for the past 5 years. He leads the team to provide support to clients with their IT systems, projects, networks and security.
Henrique likes discovering new technologies, swimming, travelling, playing Brazilian music and cooking Brazilian BBQ.
Henrique joined Complete Information Solutions in September 2024.
Manager – Total POS Solutions
Mitchell Haines
Mitchell has over 10 years of hospitality experience in Tassie clubs, venues and hotels.
Mitchell works with clients to create, develop, implement POS and payment solutions.
Mitchell enjoys camper van trips and time with Ettie, a border collie cross kelpie.
Mitchell joined Complete Information Solutions in November 2022.
Senior Business Systems Consultant
Zack Adaszynski
Zack assists clients to implement and utilise inventory management, sales, purchases, CRM, POS and ecommerce systems.
Zack brings with him a background in web development and business consulting, with a Bachelor of Information Systems and keeps active with two very hyperactive Border Collies!
Zack joined Complete Information Solutions in January 2017.
Senior POS Consultant
Raydan Fitzgerald
Raydan has over 15 years of POS solutions experience with a background in bakery operations, music retail and office equipment. Raydan develops partnerships with our clients – helping their business to grow and thrive with custom POS solutions.
Outside of work, Raydan can be found on the court coaching basketball and netball, wrangling three teenagers or at the Newstead Hotel for trivia night.
Raydan joined Complete Information Solutions in May 2023.
Cloud POS Specialist
Sonam Tamang
From Kathmandu to Kingston with over 5 years of hospitality experience and a Masters in Information Technology and Systems along the way. Sonam works with clients to implement and support their cloud-based POS solutions, accounting and Shopify integrations.
Sonam loves cafe hopping, baking, crime documentaries, shopping sprees and cats.
Sonam joined Complete Information Solutions in December 2023.
IT Technician
Sonu Raut
From Nepal to Hobart via Melbourne – Sonu brings desktop support experience and a Bachelor of Information Technology. As one of our IT Technicians, she supports clients to keep their systems running smoothly and works with them to understand the solutions.
Sonu enjoys travelling to new places, hiking, Nepalese food and a cheeky chai latte.
Sonu joined Complete Information Solutions in May 2025.
IT Technician
James
Welcome James!
James joined Complete Information Solutions in November 2024.
Marketing & Communications
Megan Rozynski
Megan brings skills in graphic design, marketing, business and event planning to communicate our brand by creating and implementing content, collateral and campaigns across all touchpoints.
Megan is passionate about Tasmania, small business, community and dancing.
Megan joined Complete Information Solutions in June 2024.
COMMUNITY
Raptor Refuge
We love to support great social community initiatives like Raptor Refuge and the work they do to care for and raise awareness of our important raptor species.
You can support them too – book a private walk or tour, painting workshop, grab a gift voucher, make a (tax deductible) donation, become a member or their annual Calendar is always a hit.
Raptor Refuge is committed to securing the future of Tasmania’s raptors by reducing human impacts through rehabilitating injured, sick or orphaned raptors, educating the public and supporting habitat conservation.
We appreciate and applaud the efforts of Craig and all volunteers. It’s community projects like this one that make us so proud to be Tasmanian.
On-site installation
Integration with existing systems
Statewide support
Comprehensive training
PARTNERSHIPS
Hospitality
Tasmania
We are proud to be a Gold Corporate Partner of Hospitality Tasmania – the peak industry body for hotels, accommodation, restaurants, cafes, caterers, community, sporting and RSL clubs in Tasmania.
The industry employs more than 24,000 people in Tasmania with more than 50% of those working in cafés, restaurants and takeaway food services and 67% of hospitality businesses employ 1-9 people*.
We are glad we can play a small part in supporting the people, members, the businesses and the industry.
*Nov2022 (HT)